“collection” means the act of gathering, acquiring, recording, or obtaining personal information from any source, including third parties, by any means.
“consent” means voluntary agreement with the collection, use and disclosure of personal information for defined purposes. Consent can be either express or implied and can be provided directly by the user or by an authorized representative. Express consent can be given orally, electronically or in writing. Implied consent is consent that can reasonably be inferred from a user's action or inaction.
“user” means an individual who uses the Service provided by Creators Node, including anyone who accesses or visits the Sites.
“disclosure” means making personal information available to a third party.
“personal information” means information about an identifiable individual but not aggregated information that cannot be associated with a specific individual. For a registered user, such information may include (but is not limited to) billing information, account information, billing records, and any recorded complaints.
“third party” means an individual other than the user, or the user's agent, or an organization outside Creators Node.
“use” means the treatment, handling, and management of personal information by and within Creators Node.
2.Purpose of Collection
Creators Node collects your personal information for the following purposes:
(a)if you are a registered user, to establish and maintain your Creators Node account and to provide the ongoing services that you request;
(b)to process pledges and gratuities given by registered users to other registered users in support of creative projects or to express appreciation for creative content;
(c)to process and provide bill statements to registered users (if applicable) and to collect amounts owing to Creators Node;
(d)to manage and develop the business and operations of Creators Node, including to analyze where our users are located, to determine the systems or devices for which we should optimize our system, to troubleshoot network and system problems, and to identify areas that could use improvement in order to increase users’ satisfaction;
(e)to improve users’ experience of the Sites, including to customize website settings;
(f)to verify the identities and account information of registered users who are giving or receiving funds through Creators Node;
(g)to track and display on the Creators Node Site information about pledges made and payments received by our registered users in order to encourage support of our registered users’ crowdfunding campaigns;
(h)to track and display information on the Creators Node Site about non-payment of pledges, including an update to the “Reputation” status of the non-paying user’s profile to reflect the non-payment on the user's profile page; and
(i)to meet legal and regulatory requirements.
Creators Node may collect any or all of the following personal information if the information is reasonably required to provide the services accessed or requested by you:
(a)information that you provide when you become a registered user or otherwise complete forms on the Sites, such as your name, email and postal address, telephone number, sex, and country of residence, including if you subscribe to our newsletter, upload or submit any material through the Sites, or request any information;
(b)your log-in details in connection with your Creators Node account, including your username;
(c)information that you provide to Creators Node in order to give or receive pledges and gratuities, including banking and billing information;
(d)your correspondence with Creators Node employees, including any questions, concerns or comments you may have about the Service or problems that you report;
(e)comments that you may post to the Sites;
(f)details of your transactions and requests made through the Service;
(g)information collected by our Sites’ “cookies” (if enabled and you are logged in) about your user-ID, log-in information, personal preferences and/or settings, e-mail address, IP address, browser and operating system information, areas visited in our Sites, the Uniform Resource Locator (URL) and access date and time. Please note that the purpose of our cookies is to improve efficiency for navigating through the Sites. Our cookies do not track information on the user's local system's storage. Our cookies are non-intrusive and are not used for analytics for targeted marketing; and
(h)your IP address. Please note that Creators Node only collects IP addresses for the purpose of tracking where the user is coming from, analyzing trends, and for system administration and maintenance. Creators Node does not match IP addresses to personally identifiable information.
Creators Node may use your personal information as is reasonably required to:
(a)verify your identity when you sign into your account;
(b)verify your banking information if you give or receive a pledge or gratuity;
(c)provide you with the services that you have requested;
(d)administer your Creators Node account;
(e)respond to questions, comments, requests or complaints that you submit to Creators Node;
(f)analyze use of the Sites and to improve the Service;
(g)report to users about the progress of a crowdfunding campaign;
(h)report to users about non-payment of pledges;
(i)to provide Service-related announcements to you; and
(j)fulfill a purpose that we disclose to you when we request your personal information.
Creators Node may disclose your personal information to:
(a)a third-party payment processing company;
(b)an agent used by Creator’s Node to collect an outstanding account;
(c)in the case of your Creators Node username only, other users of the Creators Node Site where Creators Node is reporting on the progress of a campaign or on your non-payment of a pledge;
(d)a person who, in the reasonable judgment of Creators Node, is seeking the information as an agent of the user; and
(e)a third party or parties, where the user consents to such disclosure or disclosure is required by law.
Creators Node does not have control over, and is not responsible for, personal information that users voluntarily disclose about themselves to the public via the Service, nor for personal information that a user may disclose about another user via the Service. Please exercise caution before disclosing personal information about yourself to other users through the public forum or other pages on the Sites.
Creators Node will never disclose your credit card information to another user. Creators Node will never disclose your credit card information to a third party. Creators Node does not store any credit card information in the Creators Node Site. All credit card information is stored directly with the third-party payment processing company.
6.Safeguarding your personal information
Creators Node is committed to safeguarding your personal information. Creators Node uses appropriate security measures to protect personal information against risks such as loss or theft, unauthorized access, disclosure, copying, use, modification or destruction regardless of the format in which it is held. The methods of protection and safeguards used by Creators Node include, but are not limited to, locked filing cabinets, need-to-know access and technological measures including the use of passwords, encryption and firewalls. While Creators Node cannot guarantee that risks such as loss, theft, unauthorized access or disclosure of personal information will not occur, Creators Node will make every effort to prevent such unfortunate occurrences.
Creators Node takes care in disposing of or destroying personal information to prevent unauthorized parties from gaining access to the information. Creators Node also ensures that its employees with access to personal information are made aware of the importance of maintaining the confidentiality of personal information. Finally, Creators Node protects personal information disclosed to third parties by contractual agreements stipulating the confidentiality of the information and the purposes for which it is to be used.
Creators Node is committed to keeping your personal information as complete, up-to-date, and accurate as is necessary for the purposes for which it is to be used. Creators Node will promptly correct or complete any personal information found to be inaccurate or incomplete. Where appropriate, Creators Node will transmit amended information to third parties having access to the personal information in question. Upon request, Creators Node will provide a user with a reasonable opportunity to review the personal information in his or her file to review its accuracy. Such personal information will be provided within a reasonable time of the request and at a minimal or no cost to the user.
Also upon request, Creators Node will provide an account of the use and disclosure of a user’s personal information and, where reasonably possible, will state the source of the information. In providing an account of disclosure, Creators Node will provide a list of organizations to which it may have disclosed personal information about the user when it is not possible to provide an actual list.
You may withdraw your consent to the collection, use or disclosure of your personal information by Creators Node at any time, subject to legal or contractual restrictions and reasonable notice. In certain circumstances, your withdrawal of consent will result in the inability of Creators Node to continue providing aspects of the Service to you. Please contact Creators Node for more information regarding the implications of withdrawing consent.
Creators Node Privacy Officer
3 – 212 Henderson Highway Suite 324
Winnipeg Manitoba R2L 1L8